Logicl by Alphareon
The AI front office for enquiry intake, qualification and workflow

Every enquiry becomes understood context and a clear next step.

Ava answers, understands and keeps the customer story together—then Logicl prepares the work your team needs to move.

Fewer missed opportunities. Better handoffs. Your team stays in control.

Incoming enquiry

“Could someone help with an enquiry today?”

Ava understands

Need · urgency · missing detail

Context resolves

Known customer · approved history

Governed next step

Prepared for team review

VoiceMessageWeb

Meet Ava

Your AI front office. A clearer first response.

Ava / LogiclUnderstanding comes first

Hi, I’m Ava.

I answer customer enquiries, use approved context and ask the right questions. I capture useful details, qualify the opportunity and recognise urgency — then prepare the next best action or human handoff. Your team stays in control of follow-up and customer-facing decisions.

  • Calls
  • Website enquiries
  • Customer context
  • Qualification
  • Urgency
  • Follow-up
  • Human handoff

Ava business preview

See what Ava can learn about your business

Enter your website and see what Ava can understand about what you do, your services and how customers reach you.

No account required · Nothing is changed on your website

Capture more opportunities

Calls and messages become visible enquiries.

Understand the customer

Need, urgency and useful context stay together.

Move to the right next step

Your team receives a useful, governed handoff.

One enquiry. One evolving story.

Watch understanding become action.

01 — Enquiry arrives

Every signal becomes visible.

A phone call, chat, form, email or SMS enters one customer journey when that channel is connected.

Logicl / live contextGoverned

Incoming enquiry

Hot water fault · today

Stage 1 of 4

02 — Ava understands

The request resolves into useful context.

Need, urgency, identity and missing information become a structured view your team can use.

Logicl / live contextGoverned

Ava understood

Need · urgency · missing detail

Stage 2 of 4

03 — Context continues

Known customers do not start from zero.

Approved history joins the new enquiry so the relationship stays intact.

Logicl / live contextGoverned

Continuity found

Maya T. · approved history

Stage 3 of 4

04 — Governed next step

The right work reaches the right person.

Logicl prepares a recommendation and visible handoff while people retain decision authority.

Logicl / live contextGoverned

Governed handoff

Service team · review today

Stage 4 of 4
The story stays visual and sequential without forced sticky scrolling.

Every enabled channel

Many ways in. One customer context.

Logicl can support calls, web chat, forms, email and SMS depending on your connected setup.

Phone enquiry

“Could someone help with an enquiry today?”

One governed workflow

Customer
Known context available
Need
Need · urgency · missing detail
Next step
Prepared for team review

Customer continuity

The next enquiry should not erase everything before it.

A caller may be new, returning or already connected to open work. Ava brings available, approved context into the moment it becomes useful.

A professional team reviewing customer context together in a modern office

Where context matters

Real work keeps moving. The customer story should too.

One continuous relationship

  1. Earlier enquiry

    Approved customer history

  2. Customer identified

    Maya T. · known contact

  3. New enquiry joins

    Incoming enquiry · today

  4. Next step prepared

    Prepared for team review

Core principle

Lost lead≠ lost customer.

Governed by design

Intelligence moves fast. Authority stays deliberate.

Logicl makes the next action useful and visible. People remain responsible for review and customer-facing decisions where your rules require it.

Decision boundary

Human authority retained

01

Context

02

Recommendation

03

Review boundary

04

Approved next step

  • Clear ownership
  • Visible decision trail
  • Review where it matters
  • No uncontrolled action

Built for the real world

For teams where every enquiry can change the day.

Professional, service and enquiry-heavy teams get one clearer path from first contact to owned work.

A professional operations team coordinating customer work in a modern office

Operational reality

Urgent work, returning customers and clear team handoffs.

More than an AI receptionist

From the first hello to an accountable next step.

Ava captures useful context, qualifies customer enquiries and prepares the next step for the right people. Your business keeps control of consequential actions.

Step 1

Customer enquiry

Ava phone, portable website chat and configured channels

Step 2

Understood and qualified

Customer context, intent and approved tenant knowledge

Step 3

Local service fit

Configured location, service-area and resource eligibility

Step 4

Accountable next step

Human review, governed assignment and follow-up

Illustrative journey. Service coverage, assignment, bookings and outbound communication require verified eligibility and the relevant approvals.

Customer continuity

Keep earlier enquiries and customer context connected rather than starting from scratch.

Australian service businesses

Support trades, automotive, mobile services and multi-location operating models.

Connected channels

Portable Ava website chat and voice, with separately enabled, approval-controlled messaging and integrations.

Useful work visibility

Lead Review, notification drafts, ownership and outcome evidence help people follow through.

No website import? You can still meet Ava.

Explore Ava’s capabilities and choose how to get started. Activated accounts can use guided setup without a website import; new customers can request access through the normal onboarding journey.

Get started with Logicl
A clear way to start

Choose the enquiry support your team needs.

Start with structured intake and governed follow-up, then add Ava voice when it fits your operation. Full plan details and comparisons remain available on the pricing page.

Founding Partner · First 50 businesses

Save A$2,970

A$220 off per month for 6 months + FREE A$1,650 Voice AI Setup

All savings include GST. A$328.90/month for six months, then A$548.90/month.

Standard Voice AI setup included. Additional numbers, custom integrations and complex rollout requirements are scoped separately.

Claim Founding Partner pricing

Review the plan, then continue to secure Stripe Checkout. New customers do not need an existing 1App account before payment.

Starter

A$149/mo + GST

Capture missed enquiries, structure lead context and give your team a safer, clearer first response.

  • AI enquiry capture with Ava chat intake
  • Structured lead summaries and first-response drafts
  • Customer context and next-action foundation

Growth

A$299/mo + GST

Qualify enquiries faster, organise customer context and guide each lead through approval-aware follow-up.

  • Guided workflows and visual handoffs
  • Industry templates and next-best-action recommendations
  • Customer context and lead follow-up workflows

Voice AI

A$499/mo + GST

Use Ava to capture missed calls, prepare structured summaries and hand clear context to your team.

  • Ava phone intake and call summaries
  • Call context and lead capture workflows
  • Phone-to-dashboard handoff

Prices exclude GST. Setup, usage and activation remain subject to the controls shown on the full pricing page.

Compare all plans
FAQ

A few practical questions

Does Logicl send customer messages automatically?+

No. Logicl can prepare drafts and next-step context, while authorised people stay responsible for reviewing and approving external messages.

Will staff need complicated retraining?+

Logicl is designed around clear ownership and useful handoffs. The goal is to support your current front-office flow, not force staff into a heavy new system.

What does Ava do?+

Ava answers and understands enquiries, keeps useful customer context together, identifies what is missing and prepares the right next step for your team.

What is the design-partner pathway?+

Design partners work with the Logicl team on guided setup, practical workflows and readiness review. Demo and design-partner access does not imply every channel or integration is production-ready.

Can Logicl fit our service business?+

Logicl is built for service teams with busy calls, messages, web enquiries and follow-up. We start by mapping your current enquiry flow and the review steps your team needs.

Ready to see Ava in action?

Your next good customer may already be calling.

Book a demo and see how Ava turns an enquiry into a useful next step, with your team in control.

Logicl - From ringing phone to the right next step