Logicl by Alphareon

Turn more enquiries into clear, controlled next steps.

Logicl captures website, Facebook and Ava enquiries, routes them into human review, and keeps follow-up approval-gated.

Live workflow story

From raw enquiry to controlled action

Fewer missed leadsFaster follow-upClearer contextHuman controlBetter handoffMore visibility
1

Current action

Incoming enquiry

Urgent quote request received and ready to be qualified.

New enquiry
New lead

Incoming enquiry

Urgent quote request

“Need help with a plumbing issue today.”

WebRawUnknown owner

Governed AI workflow

Each layer adds clarity and control

Humans in control
01

Capture

Ava

Enquiry qualified

Intent, urgency and contact details captured.

UrgentDetails captured
02

Recommend

Axiom

Callback recommended

Next best action prepared; site address flagged.

15 minMissing detail
03

Check

Sentinel

Human review enabled

Approval and safe response boundaries visible.

Approval-awareReview
04

Route

Nexus

Urgent queue selected

Owner and operational handoff recommended.

SalesAssigned
05

Operationalise

Logicl

Follow-up ready

Task, context and controlled next step prepared.

CallbackContext visible
Enquiry received

Controlled next action

Building next step

Urgent quote request received and ready to be qualified.

Task assignedApproval recordedTeam ready

Vector visibility

The team can see what needs attention

Confidence

Calculating

SLA

Pending

Priority

Reviewing

Visibility

Building

Human review required Follow-up not sent automatically

Capture
More enquiries
Qualify
Clearer lead context
Act
Recommended next steps
Control
Human approval

Fewer missed leads

Turn calls, chat, forms and messages into visible enquiry context.

Faster follow-up

Prepare the next step sooner while customer communication stays reviewable.

Clearer workflow

Keep the recommended owner, handoff and action attached to the enquiry.

Operational visibility

See where enquiries, reviews and handoffs need attention.

Continuity readyMicrosoft 365Slack/emailWebhooksJira migrationConfluence migrationAI provider
What Logicl does

Capture more opportunities and give your team a clearer next move.

Logicl brings enquiry capture, AI-assisted qualification, structured lead context, reviewable drafts, next-best-action recommendations and team handoffs into one approval-aware flow.

Channels
Workflow actions
Business records
Visibility
AI Front Office

Not just an AI receptionist. Your AI workflow front office.

Most AI reception tools stop at taking a message. Logicl turns the enquiry into a structured response, workflow, job, quote, handoff, and follow-up path.

1

Capture

Calls, emails, texts, chats, forms, and webhooks.

2

Understand

AI classifies intent, urgency, service need, and customer context.

3

Respond

Drafts the first response using the right industry tone and template.

4

Create workflow

Applies a workflow template for jobs, quotes, service requests, migration requests, or support.

5

Handoff

Routes work to the right person, team, or stage.

6

Complete

Tracks outcome, follow-up, quote/invoice workflow, and customer status.

AI Office Manager

Logicl can run your front office workflow.

Capture demand from every channel, prepare the response, route it into jobs, quotes, scheduling, dispatch and handoff workflows, then track work through completion.

Channels

AI Phone Intake

Twilio-ready call intake that captures caller details, service needs, urgency, and next steps.

AI Email Responder

Drafts fast, context-aware replies and turns email enquiries into workflows.

AI Text Follow-Up

Prepares SMS follow-ups, reminders, and customer updates when Twilio is configured.

Website Chatbot

Engages visitors, answers FAQs, captures leads, and creates workflow-ready enquiries.

Workflow actions

Lead Capture Pro

Collects names, contact details, service needs, source, qualification notes, and next actions.

Real-Time Summaries

Summarises calls, emails, chats, texts, handoffs, and workflow activity.

Smart Routing

Routes enquiries to the right person, team, department, or workflow stage.

Booking & Scheduling Workflow

Guides appointment/job scheduling and reduces missed handoff steps.

Business records

Jobs Manager

Creates, assigns, and tracks jobs from first enquiry through completion.

Customer CRM-lite

Stores contacts, interactions, response history, workflow status, and outcomes.

Quoting Workflow

Turns enquiries into quote requests, approval steps, follow-ups, and outcome tracking.

Invoicing Workflow

Tracks quote-to-invoice handoff and payment follow-up readiness.

Visibility

Answering FAQs

Gives instant answers to common questions such as service areas, process, pricing guidance, and next steps.

Complex Query Escalation

Flags complex, urgent, or low-confidence enquiries for human review.

Train Logicl

Customises responses, tone, templates, FAQs, escalation rules, and workflow steps by industry.

Executive Visibility

Shows enquiry volume, response status, workflow stage, handoff bottlenecks, and outcomes.

Workflow outcomes

From enquiry to jobs, quotes, invoices, schedules and handoffs.

Logicl prepares the work path and keeps the status visible. Connected providers can extend the flow; until then, the public demo stays in safe sample and readiness mode.

Jobs

Create and assign job-ready workflow cards from first enquiry context.

Quotes

Prepare quote requests, approvals, follow-ups and outcome tracking.

Invoices

Track quote-to-invoice handoff and payment follow-up readiness.

Schedules

Guide booking and dispatch workflow steps when scheduling systems are connected.

Handoffs

Keep owner, team, checklist and next action context attached.

Outcomes

Track complete, won, lost, closed, escalated or awaiting-customer states.

Scaffolded

AI Phone Intake

What it does

Captures after-hours caller details, summarises urgency, and prepares a workflow card for callback or quoting.

Example incoming request

Customer in Maroochydore reports a burst pipe under the vanity after hours.

AI draft response

Thanks for calling {companyName}. This is Ava. I can capture the address, urgency, access notes and best callback time so the team can respond with context.

Workflow created

After-hours call -> Urgency captured -> Callback prepared -> Job workflow -> Team handoff

Next actions

Confirm suburb
Capture issue type
Mark urgency
Prepare callback note

Handoff note

After-hours plumbing enquiry: burst pipe under vanity. Ava captured address, urgency and preferred callback.

Voice readiness

Receive a call-ready workflow from Ava.

When Twilio is connected, Ava can answer using your company name, capture caller details, and create a workflow-ready summary. Until then, Logicl demonstrates the intake flow using safe sample mode.

Phone intake

Twilio-ready

SMS follow-up

Guarded setup

AI response

Review-first

Voice profile

Ava

Thanks for calling Acme Services. This is Ava. I can take a few details and help direct your enquiry to the right person.

After an enquiry arrives

Turn scattered messages into owned, actionable work.

Ava and Logicl structure the enquiry, prepare a response and keep context attached through review and handoff, helping your team move faster without giving up control.

1
Capture incoming request
2
AI classifies and qualifies
3
First response is drafted
4
Workflow is created from a template
5
Owner/team is assigned
6
Context, knowledge and decisions stay linked
7
Executives see progress and risk
Who it helps

Trade and field-service teams

Capture missed enquiries, urgency, service area and callback needs before the day gets away.

Who it helps

Professional service teams

Prepare clearer enquiry summaries, next steps and reviewable follow-up without inventing advice or commitments.

Who it helps

Growing multi-site operators

Coordinate ownership, escalation and operational visibility across locations and teams.

Who it helps

Design partners

Shape practical front-office workflows and readiness controls with guided implementation support.

Who Logicl is for

Built for service businesses that cannot afford to lose the next good enquiry.

Give growing teams faster intake, clearer ownership and better follow-up context without removing human judgment, approval or accountability.

Australian service businesses

Capture more calls, web enquiries, forms and messages without asking busy teams to rebuild their day around another disconnected tool.

Growing front-office teams

Qualify leads faster, make ownership clear and give every team member the context to take the right next step.

Design partners

Work directly with the Logicl team to shape practical workflows, approval controls and a measured path to launch.

What happens after an enquiry

From first contact to an owned, reviewable next action.

Step 1

Ava captures and qualifies

Ava gathers contact details, intent, urgency and missing information across enabled channels, giving your team a clearer lead from the start.

Step 2

Nexus guides the handoff

Nexus recommends how the enquiry, approval and handoff should move so the right person can review the next step.

Step 3

Axiom recommends the next action

Axiom uses approved context to prepare a bounded recommendation, helping people decide what to do next without making the final decision for them.

Step 4

Sentinel keeps controls visible

Sentinel surfaces governance, safety, approval and launch-readiness checks so teams can act with clearer boundaries.

Step 5

Vector shows what needs attention

Vector surfaces bounded operational signals across enquiries, reviews, handoffs and readiness so leaders can see where work is slowing down.

Step 6

People approve and act

Authorised people remain responsible for external messages, risky actions, final quotes and go-live decisions.

Trust by design

Move faster while people remain accountable.

AI recommendations support your team rather than replace its judgment. External messages and high-impact actions remain reviewable, with governance, privacy, security and audit-readiness foundations built in.

People stay in control

Ava can assist with intake, drafts and recommendations while authorised people review external messages and remain responsible for high-impact actions.

Tenant-approved knowledge

Approved organisation knowledge and do-not-say constraints are designed to take priority over generic AI responses.

Recommendations support judgment

Confidence, source visibility, correction loops and auditability foundations help teams review AI assistance before acting.

Privacy-conscious by default

Customer conversations are excluded from automatic training by default, with retention and security controls designed to mature over time.

Alphareon AI infrastructure platform

One active operating platform, backed by a governed AI ecosystem.

Logicl is the active operating platform in the Alphareon ecosystem. Ava captures enquiries, Axiom recommends next actions, Sentinel keeps controls visible, Nexus guides handoffs and Vector surfaces operational signals. Your team continues to review and act in Logicl.

About Alphareon
active

Logicl

AI front-office and operational workflow platform

active

Ava

Conversational AI for enquiry intake

foundation

Axiom

Reasoning and next-best-action foundation

foundation

Sentinel

Governance, security and approval foundation

foundation

Nexus

Guided routing and handoffs

foundation

Vector

Operational insights and visibility

The current launch focus is making Logicl usable, secure, governed, and commercially valuable.

Alphareon AI infrastructure platform
Custom / Alphareon

Discuss the workflow your operation actually needs.

For complex operations, multi-site teams and design partners that need tailored workflows, integrations, advanced reasoning design, custom governance and hands-on implementation support.

Scope, readiness and pricing are reviewed with people. There is no instant automated quote or autonomous implementation promise.

Talk to us about Custom / Alphareon
Honest launch boundaries

Honest capability boundaries, human review and a controlled path to launch.

  • Current capability, foundation and readiness language describes product status honestly.
  • External messages and risky actions remain approval-aware and human-in-the-loop.
  • Sentinel is not presented as a certified compliance product.
  • Axiom is not presented as a live autonomous reasoning engine.
  • Demo and design-partner pathways do not imply broad production readiness.

Turn an enquiry into a response, workflow and handoff.

Try the safe first-response demo. It drafts, routes and creates workflow context without sending live email or SMS.

AI first response workflow

Lead and enquiry intake

Capture enquiries, qualify intent, draft the first response and create a workflow board card without sending email or SMS.

Demo workspace / sample workflow dataOpen workflow workbench

AI response panel

Classification

General sales enquiry

Channel

form

Confidence

78%

Review

Owner review

Hi Jordan Lee, thanks for the enquiry. This looks like a general sales enquiry. I have drafted the next workflow step so the right team can respond quickly with context.

Confirm contact details
Identify use case
Draft first response
Assign response owner

Jordan Lee sent a general sales enquiry from Website enquiry. Confirm Use case captured, Timeline known, Owner assigned.

Visual workflow board

Click a card, move it to the next stage, or mark the first handoff task complete.

Demo workspace / sample workflow data

New enquiry

AI qualified

First response

Awaiting customer

Scheduled / quoted

Assigned

In progress

Handoff

Complete

Plans and capabilities

Start capturing more enquiries, then add the workflow support your operation needs.

Choose a practical starting point for Ava intake, structured lead context, next-action recommendations, approval-aware follow-up and team visibility.

Founding Partner Offer

A$299/mo + GST for 6 months, normally A$499/mo + GST. Limited to the first 10 businesses. Includes Growth plus limited Ava voice pilot access.

Apply for founding partner access

Set up around your workflow

Guided setup maps your enquiry flow, approved knowledge, handoffs and review responsibilities before launch.

People approve customer messages

Notification, email and SMS capabilities prepare drafts and manual follow-up; they do not promise automatic sending.

Complex operations are scoped together

Voice AI, multi-site and Custom / Alphareon requirements are reviewed with the Logicl team before production use.

Starter

Capture missed enquiries, structure lead context and give your team a safer, clearer first response.

A$149/mo + GST

Billed monthly; GST added at checkout.

Starter Guided Setup — A$299 + GST once-off

Small teams that need missed enquiry capture and safer first-response workflows.

  • AI enquiry capture with Ava chat intake
  • Structured lead summaries and first-response drafts
  • Customer context and next-action foundation
  • Approval-aware follow-up with manual review
Start Starter

Growth

Qualify enquiries faster, organise customer context and guide each lead through approval-aware follow-up.

A$299/mo + GST

Billed monthly; GST added at checkout.

Growth Implementation Setup — A$750 + GST once-off

Growing operators that need intake, approvals, follow-up, and workflow intelligence connected.

  • Guided workflows and visual handoffs
  • Industry templates and next-best-action recommendations
  • Customer context and lead follow-up workflows
  • Axiom, Sentinel, Nexus and Vector foundations
Start Growth

Voice AI

Use Ava to capture missed calls, prepare structured summaries and hand clear context to your team.

A$499/mo + GST

Billed monthly; GST added at checkout.

Voice AI Onboarding — A$1,500 + GST once-off

Teams that need Ava phone intake, lead capture, call summaries, and governed human handoff.

  • Ava phone intake and call summaries
  • Call context and lead capture workflows
  • Phone-to-dashboard handoff
  • Approval-aware follow-up; usage reviewed separately
Start Voice AI

Pro / Multi Site

Give multi-site teams clearer enquiry ownership, handoffs, approval controls and operational visibility.

A$799/mo + GST

Billed monthly; GST added at checkout.

Setup scoped with the team

Multi-site or multi-team operators that need governance, visibility, and rollout support.

  • Multi-site workflow and team visibility
  • Scoped Microsoft 365 and webhook readiness
  • Sentinel review and escalation foundation
  • Rollout support and operational governance
Start Pro

Custom / Alphareon

A conversation-led pathway for complex workflows, integrations, governance and hands-on implementation support.

Manual quote

Billed monthly; GST added at checkout.

Setup scoped with the team

Enterprise, design-partner, multi-site, or complex operations needing tailored workflows and governance.

  • Custom governance and approval design
  • Advanced reasoning and workflow design
  • Integrations and multi-site operating support
  • Scoped Custom / Alphareon implementation
Talk to us

Prices shown exclude GST. Checkout uses Stripe prices configured with GST-inclusive totals.

Plan comparison

Compare what each plan includes

Compare the practical capabilities, approval requirements and implementation support available with each plan. Final scope, readiness and usage are confirmed before activation.

CapabilityStarterGrowthVoice AIPro / Multi SiteCustom / Alphareon
AI enquiry captureIncludedIncludedIncludedIncludedScoped implementation
Ava chat intakeIncludedIncludedIncludedIncludedScoped implementation
Ava phone intakeIncludedScoped implementationScoped implementation
Structured lead summariesIncludedIncludedIncludedIncludedScoped implementation
Lead and contact inboxIncludedIncludedIncludedIncludedScoped implementation
Customer context memoryIncluded foundationIncludedIncludedTeam visibilityScoped implementation
Next-best-action recommendationsIncluded foundationIncludedIncludedIncludedAdvanced workflow design
Axiom reasoning foundationFoundation includedFoundation includedFoundation includedFoundation includedAdvanced workflow design
Sentinel governance and approval checksFoundation includedFoundation includedFoundation includedGuided workflowCustom governance
Nexus routing and handoffsManual review requiredGuided workflowGuided workflowGuided workflowScoped implementation
Vector insights and visibilityFoundation includedFoundation includedFoundation includedTeam visibilityScoped implementation
Notification drafts and follow-upIncluded with approvalIncluded with approvalIncluded with approvalIncluded with approvalCustom governance
Industry templates and tenant knowledgeIncluded foundationIncludedIncludedScoped rolloutScoped implementation
Admin and support tenant operationsFoundation includedFoundation includedFoundation includedScoped rolloutScoped implementation
Demo / design partner readinessDesign partner foundationDesign partner foundationDesign partner foundationScoped rolloutTalk to us
Multi-site/team visibilityIncludedScoped implementation
Custom / Alphareon pathwayTalk to usTalk to us
Onboarding and setup guidanceGuided setupImplementation setupVoice AI onboardingScoped implementationTalk to us

Guided setup and onboarding can cover business profile and services, approved knowledge, intake questions, escalation and handoff rules, do-not-say and pricing boundaries, relevant voice/SMS readiness, test conversations, and go-live review.

FAQ

Questions before rollout

Does Logicl send customer messages automatically?+

Current notification and communication foundations are approval-aware. Drafts and manual follow-up can be prepared, while authorised people remain responsible for external messages and risky actions.

What do Ava, Sentinel, Nexus, Vector and Axiom do?+

Ava supports conversation and intake. Sentinel adds governance and readiness visibility. Nexus recommends routing. Vector surfaces bounded operational signals. Axiom provides an advisory reasoning and next-best-action foundation. Logicl remains the operating surface.

Is Sentinel a certified compliance product?+

No. Sentinel is a governance, safety and readiness foundation designed to support a stronger security and compliance posture over time. It does not claim certification or replace legal, security or procurement review.

What is the design-partner pathway?+

Design partners work with the Logicl team on a guided setup, practical workflows and readiness review. Demo and design-partner access is foundation-stage and does not imply every channel or integration is production-ready.

When should we discuss Custom / Alphareon?+

Custom / Alphareon is for tailored workflows, governance controls, multi-site operations, integrations or deeper implementation support. Scope and pricing are reviewed through a human conversation, not an instant automated quote.

Demo and design-partner pathway

See how Logicl could handle your next enquiry, then plan the right rollout with people.

Bring your current channels, service workflow and approval needs. We will map a practical demo, confirm readiness boundaries and discuss whether a guided plan or Custom / Alphareon conversation fits.